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Browser Compatibility Guide

View supported browsers and recommended settings for using Instrumentl.

Written by Sindie

Using a supported, up-to-date browser ensures Instrumentl functions properly and securely. Unsupported or outdated browsers may result in performance issues or limited functionality.

Logos for Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge browsers


đŸ’» Minimum Supported Browser Versions (Desktop)

Instrumentl is supported on the following desktop browser versions or newer:

  • Google Chrome: 111

  • Microsoft Edge: 111

  • Mozilla Firefox: 128

  • Safari: 16.4

đŸ“±Supported Mobile Browsers

Desktop access is still strongly recommended for full functionality. However, while Instrumentl does not currently offer a mobile app, we do support the latest stable versions of the following mobile browsers:

  • Safari (iOS)

  • Firefox (iOS/Android)

  • Chrome (Android)

  • Edge (Android)


âŹ†ïž How to Update Your Browser

Keeping your browser updated helps maintain compatibility and security.

To verify whether there are available updates to your current browser version, please see the links below for update instructions:

Note: If you're using a mobile device, browser updates are typically managed through the App Store (iOS) or Google Play Store (Android).


✅ Browser Settings Checklist

For optimal performance, ensure the following settings are enabled:

  • JavaScript is enabled

  • Cookies are allowed

  • Pop-up blockers are disabled for https://www.instrumentl.com

  • Avoid using private/incognito mode for extended sessions

  • Clear your browser's cache and cookies regularly to prevent performance issues

For instructions on adjusting these settings, refer to your browser’s support documentation.


Troubleshooting Performance Issues

If you are experiencing performance issues such as freezing, infinite searching, or being stuck during the grant matching process in Instrumentl, follow these troubleshooting steps:

  1. Log out of Instrumentl: Begin by logging out of your account to reset your session.

  2. Clear your browser’s cache and cookies: This can resolve many browser-related issues.

  3. Ensure your browser is compatible and up to date: Check that you are using a supported browser and update it to the latest version if necessary.

  4. Restart your computer: Restarting can help clear temporary files and refresh your system.

  5. Check your internet connection and speed: Verify that your internet connection is stable and meets the speed requirements for using Instrumentl.

  6. Log back in to Instrumentl: After completing the above steps, log back in via the Instrumentl login page to see if the issue is resolved. If the problem persists after trying these steps, consider reaching out to Instrumentl’s support team for further assistance.

Still running into issues? If you are experiencing performance problems during the grant matching process, follow the troubleshooting steps provided above. If the issue persists, get in touch with Instrumentl Support and let us know what's going on — we're here to help!


Contact us

If you have any questions about accessing Instrumentl's platform, message our friendly Support team when logged in, or email us at hello@instrumentl.com.

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