Using a supported, up-to-date browser ensures Instrumentl functions properly and securely. Unsupported or outdated browsers may result in performance issues or limited functionality.
đ» Minimum Supported Browser Versions (Desktop)
Instrumentl is supported on the following desktop browser versions or newer:
Google Chrome: 111
Microsoft Edge: 111
Mozilla Firefox: 128
Safari: 16.4
đ±Supported Mobile Browsers
Desktop access is still strongly recommended for full functionality. However, while Instrumentl does not currently offer a mobile app, we do support the latest stable versions of the following mobile browsers:
Safari (iOS)
Firefox (iOS/Android)
Chrome (Android)
Edge (Android)
âŹïž How to Update Your Browser
Keeping your browser updated helps maintain compatibility and security.
To verify whether there are available updates to your current browser version, please see the links below for update instructions:
Chrome (Windows/macOS): Update Google Chrome
Safari (macOS/iOS): Update Safari on Mac
Firefox (Windows/macOS): Update Firefox
Microsoft Edge (Windows/macOS): Update Microsoft Edge
Note: If you're using a mobile device, browser updates are typically managed through the App Store (iOS) or Google Play Store (Android).
â Browser Settings Checklist
For optimal performance, ensure the following settings are enabled:
JavaScript is enabled
Cookies are allowed
Pop-up blockers are disabled for https://www.instrumentl.com
Avoid using private/incognito mode for extended sessions
Clear your browser's cache and cookies regularly to prevent performance issues
For instructions on adjusting these settings, refer to your browserâs support documentation.
Troubleshooting Performance Issues
If you are experiencing performance issues such as freezing, infinite searching, or being stuck during the grant matching process in Instrumentl, follow these troubleshooting steps:
Log out of Instrumentl: Begin by logging out of your account to reset your session.
Clear your browserâs cache and cookies: This can resolve many browser-related issues.
Ensure your browser is compatible and up to date: Check that you are using a supported browser and update it to the latest version if necessary.
Restart your computer: Restarting can help clear temporary files and refresh your system.
Check your internet connection and speed: Verify that your internet connection is stable and meets the speed requirements for using Instrumentl.
Log back in to Instrumentl: After completing the above steps, log back in via the Instrumentl login page to see if the issue is resolved. If the problem persists after trying these steps, consider reaching out to Instrumentlâs support team for further assistance.
Still running into issues? If you are experiencing performance problems during the grant matching process, follow the troubleshooting steps provided above. If the issue persists, get in touch with Instrumentl Support and let us know what's going on â we're here to help!
Contact us 
If you have any questions about accessing Instrumentl's platform, message our friendly Support team when logged in, or email us at hello@instrumentl.com.

