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How to enable Multi-Factor Authentication (MFA)

Learn how to log in with MFA / 2FA to add extra protection for your Instrumentl account

Sindie avatar
Written by Sindie
Updated over a week ago

Multi-factor authentication (also known as "MFA", "two-factor authentication", or "2FA") is a verification system that uses something you have to help protect your account. Instrumentl supports MFA using the Time-Based One-Time Password algorithm (TOTP).*

Using two-factor authentication to log into Instrumentl significantly enhances your account's security compared to signing in with a password alone. By entering a one-time passcode on every login, you're proactively protecting yourself and your account from phishing attacks and reducing vulnerability risk.

*Learn more about TOTP:

  • You may refer to the technical documentation for the Time-Based One-Time Password algorithm, as specified in RFC 6238.

  • Instrumentl currently prioritizes 2FA configuration using TOTP via an authenticator app to your benefit.

  • An app-based MFA method that uses an OTP provides greater security and is more robust than the more common, weaker SMS/voice authentication (sending a code to a user's phone or email).


Setting up MFA

Currently, Instrumentl's native MFA is available to all users on an opt-in basis at the user-level. I.e., when a user decides to enable MFA, it does not automatically enable the setting for other team members, and it is not compulsory for all users on the account.

To log in using MFA:

  1. First, log in to your Instrumentl account.

  2. Navigate to your Settings page via Account > Settings at the bottom left of your screen.

  3. Scroll down to the "Security" section and click the Enable button to the right of the option "Multi-Factor Authentication (MFA)".

    Display of "Security" section on Settings page with circled, bolded text "Multi-Factor Authentication" and green arrow pointing towards "Enable" button.

  4. Next, scan the provided QR code using an authentication application of your choice (consider reputable options such as Google Authenticator, Authy, 1Password, or Microsoft Authenticator). Instrumentl is neither formally affiliated nor sponsored by these apps.

  5. Once MFA is enabled, you'll be prompted to enter a six-digit code from your authenticator app each time you log in.

Instrumentl's MFA login configuration is currently only available via an authenticator app and does not yet support SMS/voice authentication.

Alternatively, if you're using Single-Sign-On (SSO) with Instrumentl, you can enable MFA on your SSO provider. Learn more about SSO access options here!


Monitoring users' MFA status

While Instrumentl account owners & designed admins cannot enforce Core Users to enable MFA or set it at the account level, they can view whether their teammates have configured 2FA login under the "Security" column on the account's Team page:

Note: If you cannot access your authenticator app and are locked out of your account, please contact Instrumentl Support for assistance at hello@instrumentl.com.


Consider enabling 2FA to add an extra layer of protection for your data, time, security, and energy. When you enable multi-factor authentication, it takes just a few extra seconds to add an additional verification step that bolsters your account's security and your long-term peace of mind.


Contact Us

Have any questions about using MFA or running into issues accessing your Instrumentl account? Message our Customer Support team via the chat bubble when logged in, or email us at hello@instrumentl.com.

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