Skip to main content
All CollectionsManaging Your AccountLogin Help
How to use Multi-Factor Authentication with Instrumentl
How to use Multi-Factor Authentication with Instrumentl

Learn how to log in with MFA / 2FA to protect your Instrumentl account

J
Written by James Brown
Updated yesterday

Multi-factor authentication (also known as "MFA", "two-factor authentication", or "2FA") is a system that uses something you have to help protect your account. Instrumentl supports MFA using the Time-Based One Time Password algorithm (as specified in RFC 6238).

Using MFA to log into Instrumentl significantly enhances your account's security compared to signing in with a password alone. By entering a one-time passcode upon every login, you're proactively protecting both yourself and your account from potential phishing attacks and other preventable vulnerability concerns.

Setting up MFA

Currently, 2FA is available to all users on an opt-in basis at the user-level. I.e., when a user decides to enable 2FA, it does not automatically enable the setting for other team members, and it is not compulsory for all users on the account.

To log in using MFA:

  1. First, log into your Instrumentl account.

  2. Navigate to your Settings page via Account > Settings at the bottom left of your screen.

  3. Scroll down to the "Security" section and click the Enable button to the right of "Multi-Factor Authentication (MFA)".

    Display of "Security" section on Settings page with circled, bolded text "Multi-Factor Authentication" and green arrow pointing towards "Enable" button.

  4. Next, scan the provided QR code using an authentication application of your choice (such as Google Authenticator, Authy, or 1Password).

  5. Once MFA is enabled, you'll be prompted to enter a six-digit code from your authenticator app each time you log in.

Note: If you cannot access your authenticator app and are locked out of your account, please contact Instrumentl Support for assistance at hello@instrumentl.com.

Consider adding an extra layer of protection for your data, time, safety, and energy! When you add multi-factor authentication, it takes just a few extra seconds for one additional verification step to bolster both your account's security and your longterm peace of mind.


Contact Us

Have any questions about MFA/2FA or running into issues accessing your account? Message our Customer Support team via the chat bubble when logged in, or email us at hello@instrumentl.com.

Did this answer your question?